Privacy Policy

Account Information

When you create an account, we collect your name, email address, and password. If you update your profile, we store the information you provide such as your professional title and contact details.

Payment Information

When you enroll in a course or purchase a product, payment is processed by our third-party payment provider. We do not store your credit card number or bank details on our servers. We retain transaction records including the amount, date, and items purchased.

Learning Data

We collect data about your course progress, quiz attempts, scores, and certificate completions. This information is used to track your learning progress and issue certificates.

Usage Data

We automatically collect information about how you interact with the platform, including pages visited, features used, browser type, device information, and IP address.

We use the information we collect to:

Provide and maintain the platform, including account management, course delivery, quiz grading, and certificate generation.

Process payments and send enrollment confirmations and receipts.

Communicate with you about your account, courses, and platform updates.

Generate and verify certificates of completion, including embedding verification codes and QR codes in certificate PDFs.

Improve the platform by analyzing usage patterns and identifying areas for enhancement.

Protect against fraud, unauthorized access, and other security threats.

When you earn a certificate, certain information is made available through our public verification system. Anyone with your certificate's verification code or QR code can view a limited set of details including a partially masked version of your name, the course title, completion date, and certificate status. This feature exists to allow employers and institutions to confirm the authenticity of your credential.

Service Providers

We share information with third-party service providers who help us operate the platform, including payment processors, cloud hosting providers, and email delivery services. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required to do so by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

No Sale of Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your data is stored on secure servers provided by our hosting and database partners. We use encryption in transit (TLS/SSL) and at rest to protect your information. Access to personal data is restricted to authorized personnel only. While we implement industry-standard security measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Access and Update

You can access and update your profile information at any time through your account settings.

Download Your Data

You may request a copy of the personal data we hold about you by contacting our support team.

Delete Your Account

You may request the deletion of your account and associated personal data. Note that we may retain certain records as required by law or for legitimate business purposes, such as issued certificate records.

Email Communications

You can manage your email preferences from your account settings. Transactional emails related to your account and enrollments cannot be opted out of.

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the platform. Essential cookies are required for the platform to function properly. You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

PhysioLearn is designed for professional use by adults. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting a notice on the platform or sending you an email. Your continued use of the platform after changes take effect constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our support page or email us directly.